Frequently Asked Questions

You can be running your first risk assessment within 5 minutes. Simply sign up, name your company, choose your risk framework (ISO 31000, ISO 27001, or COSO ERM), and start creating risks. We pre-populate your workspace with professional sample data so you can see how the platform works immediately.

No. Your 14-day free trial starts immediately with no credit card required. You'll only be asked for payment information if you choose to continue after the trial period.

Absolutely! We have a live interactive demo pre-loaded with 22 realistic risk scenarios across 10 departments. You can explore the full dashboard, risk register, heatmaps, KRI gauges, and control attestation center without creating an account.

RiskGuard Pro currently supports three major frameworks:

• ISO 31000 — General enterprise risk management (suitable for any industry)
• ISO 27001 — Information security risk management
• COSO ERM — Enterprise risk management with financial focus

Each framework comes with its own pre-built consequence categories and sample data. You choose your framework during onboarding, and you can switch later if your needs change.

Yes. Our control attestation feature is designed to support SOX Section 404 internal controls documentation. You can set up attestation questions for each key control, define review frequencies, and maintain a complete audit trail of control effectiveness assessments — exactly what your auditors need to see.

Yes, that's one of our key differentiators. Unlike most platforms with hardcoded risk categories, RiskGuard Pro lets you add, rename, and configure your own consequence assessment dimensions (Financial, Reputational, Compliance, Safety, etc.) with custom scale tooltips for each level.

We offer transparent, simple pricing:

• Starter — $29/month (1 user, 10 risks)
• Professional — $99/month (10 users, 100 risks)
• Enterprise — $199/month (unlimited users, unlimited risks, SSO)

All plans include a 14-day free trial. See our pricing page for full details.

Yes, you can change your plan at any time from your Company Settings page. Upgrades take effect immediately, and downgrades take effect at the end of your current billing period.

Yes. We implement industry-standard security practices including:

• Multi-tenant data isolation at the application level
• Encrypted data in transit (TLS 1.3) and at rest
• Multi-factor authentication support
• Role-based access controls (Admin, Manager, Viewer)
• Regular security audits and vulnerability scanning

Yes. You can export your complete risk register as a professionally formatted Microsoft Excel file at any time with a single click. We believe in data portability — your risk data belongs to you.